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How to Resolve Common Windows 11 Problems

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19 Dec 2021, 05:24 GMT+10

Many people reported encountering issues after upgrading to Windows 11. This is common to any new operating system launch. Moreover, Windows 11 is a few months old, and Microsoft will have to provide a series of patches to enhance adaptability with various PCs.

Do you want to learn how to resolve common Windows 11 issues? If yes, keep reading, we've compiled the common issues and their solutions in this guide.

How to Resolve Windows 11 Installation Issues

.Run the troubleshooter

If you're unable to install Windows 11 with Windows 10's update tool, relax. Windows 10 has an in-built troubleshooter that can help identify and resolve any issues. Also, it can reset the Update app and help Kickstart the installation process.

Here's how to use the feature:

  • Select the Start button to launch the Start menu.
  • Now, select the cog icon on the left to open up the Settings window.
  • After that, select the Update & Security tab.
  • Select Troubleshoot and then click on Windows Update.
  • Now, select Run the troubleshooter and follow the onscreen directives.
  • Once done, click on Apply this fix if prompted to apply a solution.
  • Check Windows 11 PC requirements.

If your PC does not meet the following minimum requirements you may encounter issues when installing Windows 11. If you force-install the OS upgrade, it may have untold adverse effects on your computer: stability and compatibility issues.

  • RAM: 4 GB
  • Storage: 64 GB
  • Processor: 1 gigahertz with two cores running and a compatible 64-bit processor.
  • TPM: Trusted Platform Mobile 2.0
  • System Firmware: Secure Boot capable, UEFI
  • Display: 720p, at least 9-inch diagonal, 8-bit per color channel
  • Graphics Card: DirectX 12 and WDDM 2.0 driver.
  • Microsoft Account and Internet Connection: Windows 11 Home requires a Microsoft account and an active internet connection to complete its initial, first-use setup.

Although these are the minimum essential requirements for running Windows 11, we recommend using a more powerful device (with at least 8 GB RAM) for the best Windows 11 experience.

  • Windows 11 Compatibility Check

If your PC meets the minimum requirements mentioned above, running a health check will prepare your system to install Windows 11. Here's how to do that:

  • Search, download, and install Microsoft's PC Health Check app from Microsoft's official website page.
  • Then, run the program after installation.
  • Now, navigate to the Windows 12 banner and select the Check Now button. If your PC is compatible, the app will trigger a pop-up message: 'This PC will run Windows 11.'
  • TPM can prevent Windows 11 from running

If your PC meets the minimum essential requirements for running Windows 11 and the Microsoft Windows 11 upgrade checker says your device is not supported, then you need to enable TPM on your BIOS.

Most modern PCs support TPM, but users with Intel CPU have to switch to TPM, while those with AMD should check for PSP fTPM from their BIOS.

After that, you can run the Microsoft health checker app again to confirm your PC's status. Once done, your PC will install Windows 11 without any issues.

To check your PC's TPM support status, use the following steps:

  • Press the Windows key + R key simultaneously to launch Run's dialog box
  • Now, enter tpm.msc to launch the Trusted Platform Module (TPM) management window.
  • Navigate to the TPM Manufacturer Information tab and check the Specification Version to see your device's TPM version.
  • Free up disk space

Windows 11 requires at least 64 GB of free storage to download and install the OS successfully. If your primary hard drive (usually the C: drive, where you have Windows 10 installed) is almost full, you'll have issues installing Windows 11.

So, if you discovered your Windows 11 OS update failed because of your drive's space, you can free up space with the following steps:

  • Press the Start button to launch the Windows Start menu.
  • Then type 'Disk Clean up' and select your primary disk drive (usually the C: drive).
  • Now, select OK and then checkmark the files you want to delete.
  • After that, select OK and then 'Delete files' to delete the selected files permanently.

Note: deleted files do not go to the recycle bin, meaning you cannot recover any files you delete.

  • If you need more space, you can also select the Clean system files option.

Once done, you can proceed to download and install Windows 11 again.

  • Disable anti-virus software

Sometimes, over-sensitive anti-virus software might mistake some of the Windows 11 files as malicious items. Consequently, it might remove them and compromise the integrity of the system files or prevent them from installing.

If you have your antivirus software enabled, you can try disabling it before trying to install Windows 11. However, ensure you re-enable and use it once installation completes.

  • Slow internet connection after upgrading to Windows 11

Some users reported that they experienced poor Wi-Fi performance after they installed Windows 11 on their devices. Streaming movies becomes difficult, while general internet browsing becomes slow. This complaint is common to Intel Killer hardware users.

The good news is that Microsoft is working on releasing a patch to fix the problem in their next update release. Fortunately, you can bypass the restrictions by using an external USB Wi-Fi dongle.

Alternatively, you can try out PC stability and optimizing tools, such as Auslogics BoostSpeed to help detect and resolve the issues automatically.

  • Empty Widgets Board

The Widgets Board is one of Windows 11 features. It holds small apps called Widgets, such as news and events, which provide quick access to information.

But sometimes, the Widgets board appears empty (you can view it by pressing Windows key + W key on your keyboard.

You can resolve this, click on the icon on the Widgets board's top-right hand corner, and then select Sign out.

After that, repeat the process and sign in again. You should see the Widgets now.

  • Unresponsive Windows 11 Start menu

Some users also complained that their Start menus no longer work since they upgraded to Windows 11.

If you experience this, try restarting your Windows 11. Follow these steps to restart your PC:

  • Press the Windows key + D key simultaneously to switch to Windows 11 desktop
  • Now, press Alt + F4 keys simultaneously to trigger Windows power options.
  • Select Restart from the power options and click on OK.

Once done, your computer will restart. If the problem still reoccurs after the restart, try running the SFC (System File Checker) and DISM (Deployment Image Servicing and Management) tools. Here's how to do that:

  • Press the Windows key + R keys simultaneously to launch the Run dialog box and type cmd
  • Now press the Ctrl key + Shift key + Enter keys simultaneously to launch the Elevated Command Prompt window.

Note: Elevated Command Prompt has Administrator privileges.

  • After that, enter the following into the console:
  • DISM /Online /Cleanup-Image /RestoreHealth

This will trigger the DISM tool and clean up corrupt Windows 11 files.

  • Once done, enter the following command into the console:

sfc /scannow

  • Now, press the Enter key on your keyboard. This will trigger the SFC tool to verify the integrity of your Windows 11 files.
  • Once done, your Start menu should start working again.

If the issue persists, you can try creating and switching to a new user account on your PC. Although this is not ideal, some users found it helpful.

Conclusion

Windows 11 has several advantages over its predecessor (Windows 10), but it's less stable. You can try out the fixes mentioned above until Microsoft intervenes by releasing patches.

Was this guide helpful? Please, leave a comment below.

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